Teller

Las Piñas

General Duties and Responsibilities

Responsible for the daily processing of over-the-counter deposits, withdrawals, and other financial and related transactions accurately; Monitor unusual transactions and report suspicious activity; Comply with the Bank’s policies and procedures; Assist customers in their banking needs and provide information about banking products and services.

Specific Duties and Responsibilities

Manages and processes cash transfers from Branch Cashier.

- Start-of-day cash transfer (Branch Cashier to Teller)
- Notes and coins requisitions (including picos) and transfers on a per-need basis within the day (Teller to/from Branch Cashier)
- End-of-day cash transfer (Teller to Branch Cashier)

Receives and processes cash deposits.
- Checks correctness of presented media (type of deposit slip used, written information/ check technicalities).
- Receives cash and check its totals based on the cash breakdown indicated in the deposit slip. Actual cash and breakdown must tally.
- Makes sure that all alterations and/or erasures in the withdrawal/deposit slips are countersigned by the depositor (the person making the deposit). Note: Check alterations not allowed including on us checks.
- Validates both the presented media (deposit slips, withdrawal slips, and/or passbook and check encashment) and checks their correctness.
Receives and processes check deposits.
- Checks correctness of presented media together with the check/s for deposit (type of deposit slip used and written information).
- Makes sure that the details of the check/s presented are valid for acceptance, (date of check issuance, correct payee, amount, endorsement, regional/local, etc.
- Validates the presented media and stamp the checks for proper endorsement and processing.
Facilitates over-the-counter cash withdrawals and check encashment.
- Checks correctness of the presented media (withdrawal slip and/or on-us check)
- Makes sure that the details of the presented withdrawal slip and/or check are valid for acceptance (correct date, amount in words and numbers, account number, etc.)
- Verifies signature of the depositor against that on file (signature card). If an authorization of an officer is required, refer transaction to an officer before processing.
- Checks if all withdrawals and encashment are sufficiently funded before pay out
- Validates the media and pay-out transaction amounts (other Bank encashment, petty cash and payables of USB, all with prior approval) to the client.
- Piece counts cash in front of the client and reminds client to re-count their money before leaving the counter.
Processes miscellaneous over-the-counter payments and issues official receipts.
- Miscellaneous cash-in and/or –out
- Fees and charges (check booklets, certifications, closing of account before the grace period)
- Payroll services (VIP of PERPS, other Bank encashment-BOC)
- Loan payments (ORs), loan charges
Maintains Teller PICOS at the allowable limit prescribed by Management in accordance to the insurable amount (minimum of P 10,000.00 up to a maximum of P 50,000.00) at any point of time during banking hours.
Balances transactions by occasionally checking cash on hand versus media and machine tallies. Any imbalance or discrepancies must be traced corrected immediately and within the same banking day.
Issues/ Updates passbook of client and attends to client’s queries and/or refer to proper authority if not within the area of authority.
Processes closing of accounts.
Prepares and submits required bank reports accurately and on time.
Ensure proper up-keep of branch and office equipment.
Performs/attends to such other duties relevant to the position which may be assigned by the immediate superior and Management from time to time.

Job Qualifications

Bachelor’s degree in business administration
Strong customer service and interpersonal skills
Attention to detail and accuracy
Basic computer skills for using banking software
Ability to handle cash and other financial instruments responsibly

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